You currently have an option to BULK DELETE in pre registration.
We also use Truforms. And even through we have the DOB as required, it still manages to get through without it at times. When that happens, it keeps downloading over and over and over again. sometimes multiple dimes a day depending on how often the office clicks the button in a single day.
Our current process is: contacting Revenue Well to have them clear those patients and the queue, then we reset the integration credentials for mysecurepractice to Endo Vision. Then we have to call HS One and have them do a bulk delete of all these patients for us. For example, today I called and had over 6000 patients deleted that were duplicates for only ONE of our 50 plus offices. To do this manually would have been a nightmare. Offices unfortunately do not tell me when it is happening till it is excessive.
So.....
Filter on pre registration bulk delete.
If you had an option for "DOB equals none or null" - that would eliminate a call to HS One (who always like to tell me that they don't "normally" do this before they proceed doing it.)
The whole bulk delete feature should be updated - people don't delete from here based on termination date, carrier, employer or group number generally. We delete based on age of entry, no appointment, duplicates, location.
Janette Whittington
