I put this request in years ago to you and it still has not been addressed!!!! Dentrix allows you to show nickname as the patient name on the schedule. Some pt's absolutely DO NOT want to be called by their true first name (will literally yell at you). Hover window option does not work as it is a pain to not be able to walk to the schedule and at a glance see what name the patient would like to be called when getting ready to bring them back.