Specialty Ideas

Allow estimates to forego write-offs once the patient's maximum has been met

As puzzling as this sounds, and as I've come to realize, many of our third party payers do not require us to take a fee reduction once the patient's yearly maximum amount has been met and instead allow us to charge and collect our full fee. When printing a treatment estimate it would be nice to have the option to tell these particular insurance profiles to no longer make fee reductions on the estimates once that maximum amount has been satisfied. It creates sizable discrepancies with the estimated amount the patient will owe, which has led to some fairly disgruntled patients.
  • Guest
  • Feb 4 2019
  • Future consideration
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  • +8