open claims with patient balances
idea for 93995/Glenn
Need the ability to pull a report of claims that are pending, when the balance sits entirely on the patient side.
When procedures are posted in this office, all balances go to the patient side, with a claim being submitted as a courtesy. A portion is collected at time of service but not all.
When you run insurance claims report # 2 (outstaning balances), it gives you two options:
1. conventional - claims submitted with balance on insurance side. As insurance payments/denials are posted, the claims fall off this report, making it manageable. but it won't work for them since their balance sits on the patient side.
2. non conventional - claims submitted with balance on the patient side. As insurance payments/denials are posted, claims do NOT come off this report. Thus this report does not work for them.
Currently having to use the Aging report and go through every account.
Janette Whittington (Certified Trainer)
