Stop auto filling patients social security number into the insurance subscribers ID
In the newest update the patients social security number is automatically auto filling into the insurance subscriber id. The patient is not always the subscriber. This is causing claims to bounce back.
This field should NOT be auto filled with patient's name, date of birth, social security number as most insurance carriers provide alternate ID #'s. When the subscriber is other than the patient, it does not alert the user to change the information leaving room for error, and then claims get submitted and remain unprocessed.