Specialty Ideas

Suspend insurance when claim is out but patient has new insurance and needs treatment.

When a patient comes in and has a cleaning or treatment and we submit to the insurance company and while waiting on the claim to be paid the patient changes insurances and we now need to paste the new insurance in and submit new treatment and claim to new insurance while still holding the other insurance waiting on the old claim to be processed, we should be able to suspend an insurance instead of completely terminating it.
  • Guest
  • Feb 4 2019
  • Future consideration
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  • +1